Effective Date: [28.09.2025]
At ecom.uesacadedmy.com, we aim to provide a smooth and reliable shopping experience. This Shipping & Delivery Policy explains how we handle the processing and delivery of your orders.
📦 1. Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is processed, you will receive an email/SMS confirmation with your tracking details.
🚚 2. Delivery Timelines
- Standard Delivery (Within India): 3–7 business days (depending on location).
- Express Delivery (Selected Locations): 1–3 business days.
- International Delivery: 7–15 business days (subject to customs clearance).
Note: Delivery times may vary due to unforeseen factors such as weather, courier delays, or public holidays.
💰 3. Shipping Charges
- Free Shipping on orders above ₹999 (within India).
- A standard shipping fee of ₹49 – ₹149 may apply for orders below the minimum value.
- International shipping charges are calculated at checkout based on destination and package weight.
📍 4. Order Tracking
- Once shipped, you will receive a tracking number via email/SMS.
- You can track your order directly on our website or through the courier partner’s tracking page.
🚫 5. Undeliverable Packages
If an order cannot be delivered due to an incorrect address, refusal to accept, or absence of recipient, the package will be returned to us. Additional shipping charges may apply for re-delivery.
🌍 6. International Shipping (If Applicable)
- Customers are responsible for any custom duties, taxes, or import fees imposed by their country.
- Delivery timelines may vary based on customs clearance procedures.
📩 7. Support
For questions related to shipping or delivery, please contact us:
- Email: support@ecom.uesacadedmy.com
- Phone: +91-7428960156
- Address: Dwarka, New Delhi- 110045
✅ 8. Policy Updates
We may update this Shipping & Delivery Policy from time to time. Any changes will be posted here with the updated Effective Date.
